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Noticeboard

Online Services

Please call into the practice to register for our online services.

To use services please select the icons at the bottom of the home page.

You can now order your repeat prescriptions via the icon at the bottom of the home page as well as the usual ways of ordering.  

If you would like to view elements of your medical record from 1st April onwards, the Assistant Practice Manager can activate this for you. This can only be done by specific request from the patient only. Please contact the surgery to have this service enabled.


2016/2017 Patient Survey  
We will be running an ongoing Patient Survey and welcome your participation.  All feedback will be collated and reviewed by our PRG at the end of the year, with results published on our site under the Survey link in the right hand menu.
Please take part and let us know how you rate our services.

The survey can be found at the bottom of our website.

 

Patient Representation Group

We have a group of patient representatives who are part of our virtual patient group. We contact them regularly to hear their views, comments and suggestions on our services as representatives of our patients.

Please follow the link for more information.

 

 

 

 

 

Repeat Prescriptions

Patients on long term medication can order repeat prescriptions in a number of ways:blue_yellow_pills

  • By Hand - drop your repeat slip in the post box near the arrivals screen, with the required items clearly marked.
  • Online Repeat Medication Request - if you are registered for online services, you can order any medication items which are currently on repeat prescription. If you are not registered for our service, please follow our instructions on how to register for online services under the Practice Information and Online Appointments tab on the menu.
  • By Post - send it to us remembering to enclose a stamped addressed envelope if you want us to post it back to you.
  • By Fax - to 01763 262968

  • WE DO NOT ACCEPT  PRESCRIPTION REQUESTS BY PHONE

  • Patient Enquires - if you do need to speak to one of our dispensary team, please call the practice and selection Option 3 from our telephone menu. If the call cannot be put through immediately the line will be busy.  Your call will be redirected back to the menu, please continue to select Option 3 until your call can be connected. THE RECEPTION TEAM ARE UNABLE TO HELP YOU
    • Dispensary line opening times:
      • 9:30am - 10:30am / 4:00pm - 5:00pm

 

Please note we cannot accept requests for repeat prescriptions over the telephone.

We can supply medicines direct from our dispensary to all patients who live more than a mile from a chemist. Please check with the dispensers if you are unsure whether you are eligible.

Medication Reviews

Patients on repeat medication will be asked to see either a doctor, or practice nurse at least once a year to review these regular medications.

For medications on repeat you need to allow two (2) full working days

For all other medication requests you need to allow up to five (5) working days.

If you have 'run out' you will receive a small emergency supply with the rest to follow up to two (2) days later. The emergency supply will be available after a GP has finished their clinic and reviewed your meds.

 
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